Financial advisers and their staff co-ordinate a myriad of activities to keep their clients satisfied. This is in addition to expectations that they do this profitably and compliantly, while also bringing in new business. Throw in a backdrop of FoFA changes, a post GFC environment and scepticism of the advice industry in the wake of scandals and collapses – and we have an industry ripe for change.
Advisers are questioning the two very different approaches to investment management that the industry adopts. READ MORE